Welcome to Circles & Square, your destination for exquisite home decor! We are dedicated to delivering your chosen pieces with care and efficiency. Please take a moment to read through our Shipping Policy to understand how we ensure your orders reach you promptly and securely.
Once you place an order on our website, our team processes it within 1-2 business days.
You will receive an order confirmation email with your order details and tracking information once your order is ready to be shipped.
We offer various shipping options to cater to your preferences and urgency.
Please note that delivery times may vary depending on location, holidays, and unforeseen circumstances.
Shipping costs are calculated based on your location, the selected shipping method, and your order's total weight and dimensions.
You can view the estimated shipping cost during checkout before finalizing your purchase.
Certain items, such as oversized or fragile pieces, may have restricted shipping options due to their special handling requirements.
Tracking Your Order:
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website. You can use the tracking number to monitor the progress of your shipment and receive real-time updates on its status.
It is crucial to provide accurate and complete shipping address information during checkout. Circles & Square will not be responsible for delays or undeliverable shipments due to incorrect addresses provided by the customer.
Order Changes and Cancellations:
If you need to change or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes or cancellations may be impossible if your order has already been processed or shipped.
While we strive to provide accurate estimated delivery times, unforeseen weather conditions or carrier delays may impact delivery. If you encounter any issues with your delivery, please contact our customer support team, and we will work diligently to assist you.
In the unfortunate event that your order arrives damaged, please notify us within 48 hours of receiving the shipment. We may request photographic evidence of the damage to initiate the necessary steps for replacement or refund.
At Circles & Square, we value your satisfaction and strive to ensure your shopping experience is as smooth as possible. If you have any further questions about our Shipping Policy, please don't hesitate to contact our customer support team. Thank you for choosing us to be a part of your home decor journey!